How Your Subscription Works
When you choose a subscription ("Automatic Refills"), Meowly AIM is delivered to you automatically at the delivery interval shown when you subscribed, for example every month. Your payment method is charged automatically for each delivery at the subscription price shown when you subscribed, until you cancel.
Your First Order
Your first subscription order is charged when you place it and is covered by our 60-day money-back guarantee. Please see our Refund Policy for details.
Managing and Cancelling Your Subscription
There is no minimum term and no cancellation fee. You can manage or cancel your subscription at any time through your customer account or by emailing us at support@getmeowly.com with your order number.
To avoid being charged for your next delivery, please cancel before your next billing date. If a renewal has already been charged but has not yet shipped, contact us and we will cancel it and refund you in full. Deliveries that have already shipped are covered by our Refund Policy.
Price Changes
If we change the price of your subscription, we will let you know by email before the new price applies, and you can cancel before then.
Failed Payments
If a payment for a renewal cannot be processed, we will let you know by email. If the payment still cannot be completed, the delivery will not be shipped and your subscription may be paused or cancelled.
Your Statutory Rights
This policy does not affect your statutory rights as a consumer. For full details, please see our Terms of Service.
Contact
Questions about your subscription? Email us at support@getmeowly.com and we will be happy to help.
NaturePeak Limited, 28 Ferry Street, Unit 1005, 10/F, Boss Commercial Centre, Yau Ma Tei, Kowloon, Hong Kong SAR